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FAQs

Are payments anonymous?

Of course. Epoch, CommerceGate, Paygarden and Verotel take charges on credit / debit card with a discrete description and there is no reference to this website at any time. CoinPayments does the same with the crypto payments.

Is my personal information protected?

Yes, we take your privacy very seriously. All personal information is stored securely and is not shared with any third parties except as necessary to process your payment.

What payment methods are accepted?

We accept various payment methods including credit/debit cards, PayPal, gift cards, and cryptocurrency through our payment gateways Epoch, CommerceGate, Paygarden, Verotel, and CoinPayments.

Are payments secure?

Absolutely. Epoch, CommerceGate, Paygarden, Verotel, and CoinPayments are among the safest payment gateways specializing in the adult entertainment industry. They use protocols with SSL secure certificates, ensuring your transaction is completely safe.

How will the transaction appear on my statement?

The transaction will appear on your statement with a discrete description provided by any of our payment methods. Again, there will be no reference to this website.

How do I use a gift card for payment?

We offer gift cards through Paygarden, converting them into a variable number of membership days. Select your gift card from 100 brands or purchase one with online delivery. Simply enter the card details, and we will check the remaining balance. Based on the remaining balance, you will receive subscription days to our sites.

What cryptocurrencies are accepted?

We accept a variety of cryptocurrencies through CoinPayments. The exact cryptocurrencies available may vary, but typically include Bitcoin, Ethereum, and other major cryptocurrencies.

How are cryptocurrency payments handled?

Cryptocurrency payments are processed through CoinPayments. They support various cryptocurrencies, providing a secure and anonymous payment method with a specific cryptocurrency protocol.

What should I do if my payment is declined?

If your payment is declined, please try an alternative payment method or contact our customer support for further assistance. They can help you resolve any issues with your transaction.

How do I pay for my membership?

To pay for your membership, you can choose from several payment methods. We accept credit/debit cards through Epoch, CommerceGate, and Verotel. You can also use gift cards via Paygarden or cryptocurrencies via CoinPayments. You will pay for joining, and you will be charged with a recurring payment depending on your subscription.

Can I cancel my membership at any time?

Yes, you can cancel your membership at any time through your My Account profile or by contacting our support email: support@virtualrealporn.com

How to unsubscribe? How can I cancel my membership?

You can cancel your membership in different ways. Through your My Account profile or by contacting our support email: support@virtualrealporn.com

Can I get a refund?

Refunds are handled on a case-by-case basis. Please contact our customer support with your transaction details and the reason for the refund request, and our team will study your case in detail.

Are there any discounts available for memberships?

We occasionally offer discounts and promotions. Please check our website and subscribe to our newsletter to stay updated on any available offers.

When will I be billed for my subscription?

Your subscription will be billed at the start of each billing cycle. Depending on your membership plan, this could be monthly or annually.

How can I contact customer support for billing issues?

For any billing issues, you can contact our customer support through support@virtualrealporn.com. Please include your transaction details for faster assistance.

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